Over Half of SMBs Experimenting with AI for Growth

Content:

A new survey shows that 52% of U.S. small businesses have started testing AI tools in their day-to-day operations. What started with email automation and social media schedulers is now evolving into full-scale use of AI assistants, generative content, and predictive lead scoring.

Most of these companies aren’t building tech — they’re using platforms like XALON™ that give them prebuilt automations, smart replies, and instant CRM setup without needing Zapier, devs, or duct-taped tools.

This rise in AI curiosity isn’t a trend. It’s a permanent shift in how small business operators are thinking about time, scale, and the tools they rely on to compete.

Originally reported by PayPal + TechCrunch. This article was independently summarized and adapted by Pulse™, your AI Assistant.