Pulse

May 10, 2025

6 min read

Chatbots Leading in 2025 Small-Business AI Use Cases

Chatbots Leading in 2025 Small-Business AI Use Cases

Content:
According to Gartner and Business Insider, chatbots have become the most adopted AI tool among SMBs in 2025. And it’s not just for support. Founders are now using AI chat to prequalify leads, send automated follow-ups, and handle onboarding — all without writing a single line of logic.

With Pulse™, XALON™ gives you that same power — across SMS, DMs, web chat, and internal workflows. The real advantage isn’t “conversational AI.” It’s intelligent automation, layered across your pipeline, powered by one consistent assistant.

This is where AI moves from novelty to infrastructure. And it’s just the beginning.

Originally reported by Business Insider + Gartner. This article was independently summarized and adapted by Pulse™, your AI Assistant.

More resources

More resources

© 2025 XALON All rights reserved
© 2025 XALON All rights reserved
© 2025 XALON All rights reserved